Privacy Policy

ClinCalCare Connect is a DBA of Clinical Relay LLC, an independent opportunity resource that helps people learn about clinical trial opportunities and, when requested, helps introduce volunteers to programs that match their stated interests. We are not a research organization, healthcare provider, or sponsor.

We collect information you provide directly to us when you submit an inquiry, including your name, email address, optional phone number, and any notes you choose to share about your availability or areas of interest.

We may collect limited technical information automatically when you visit our website, such as device type, browser, and pages viewed, to operate and improve the site.

We use your information to respond to your inquiry, provide coordination support, and, if you opt in, to send account notifications and opportunity updates by text message.

We do not sell your personal information. We do not share your information with marketers. We do not transfer your information to research organizations, trial sponsors, or drug development companies without your separate consent at the point of introduction.

If you opt in to receive text messages, we may send account notifications, coordination updates, and opportunity updates that match your stated interests. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. You can reply HELP for support. We honor STOP, UNSUBSCRIBE, CANCEL, END, and QUIT as opt-out keywords and confirm with a single message.

Your mobile information will not be shared with third parties for marketing purposes. SMS consent is never bundled with other consents.

If a coordination introduction is made, your contact information is shared with the specific independent trial program you are being introduced to, only for the purpose of that introduction, and only after you have been informed and have agreed to it.

You can request access to, correction of, or deletion of your personal information by contacting us at the email address below. You can opt out of text messages at any time by replying STOP.

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure.

Our website and services are intended for adults at least 18 years of age. We do not knowingly collect information from minors.

We may update this policy from time to time. We will update the date above when we do.